SAFARICOM MPESA RATES table below lists the charges for sending cash to another registered MPesa customer.
SEE SAFARICOM MPESA RATES TABLE
THESE ARE THE NEW SAFARICOM MPESA RATES EFFECTIVE FRIDAY, NOVEMBER 4, 2016
Sending more than Kshs35,000 to unregistered Mpesa customers is not allowed due to Know Your Customer (KYC)/Anti Money Laundering (AML) policy enforced by Central Bank of Kenya.
To get the Mpesa Rates for sending cash to unregistered customers please see Mpesa Rates Safaricom under the Transfer to Unregistered Users column.
Safaricom customers using MPesa to pay a bill or transfer cash are now notified of the MPesa rates charged in an SMS.
Shorlty after the transaction an SMS is sent showing the Safaricom Mpesa Rates added on the final transaction.
This real-time Mpesa Rates notification system will be implemented in upcoming phases of the project, Safaricom said.
Safaricom is complying with an instruction issued by the Competition Authority of Kenya (CAK) last year.
Ideally, customers are supposed to receive notification on Mpesa rates on every transaction before they confirm the payment.
Safaricom MPesa service enables both registered and unregistered customers send or receive money through their account, using PIN-secured SMS text messages.
The dangers linked with counterfeit notes, insecure money transfers and having to transport cash has been considerably reduced.
To reduce cases of users sending money to unintended recipients, Safaricom introduced an Mpesa feature called Hakikisha.
This feature shows a pop-up screen containing details of the intended recipient prior to the transaction being completed.
The cost of using this service is what has been presented on the Safaricom MPesa Rates table above.